Kluizerdijk 81
5556 XS Valkenswaard
The Netherlands

Call us: +31 6 15674094

We’re open Monday – Friday, 8 a.m. – 6 p.m. CEST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Creating a Podi Artist account is free and easy, and once you do you’ll enjoy some of the extra features we offer on our website including a webshop.

To create a profile, simply go to My account and fill in the required fields. You will be asked about your profession as only farriers and veterinarians will be given a Podi Artist account.

Need help creating your profile? Contact us on webshop@podiartist.com and we’ll help you out.

Since Podi Artist has the mission to supply farriers and veterinarians this is a professional only webshop. Should you wish to purchase our products for instance, a horse owner, please contact us on webshop@podiartist.com to discuss what is possible.

Definitely! Podi Artist offers worldwide shipping. Please find the shipping rates per country here.

For advice on sizing please first check the additional product information. If not included you can contact us webshop@podiartist.com.

Please allow 1-3 working days for your parcel to be shipped. As soon as the parcel is dispatched you will receive an confirmation email from DHL with the track & trace code of your parcel. Depending on your location your parcel will arrive in EU countries within 1-5 working days, not taking into account any sort special delays. Outside the EU it depends on the method of shipping.

If you would like to add/change something in your order, please contact +31(0)6 15674094 as soon as possible. If the parcel has not been shipped in the meantime, it will still be possible to make adjustments.

After your order leaves the Podi Artist warehouse you receive a DHL track&trace code on your email. This will provide you with all available shipping information.

Please find our return policy on this page.

Send us an email